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Establishing a Comprehensive Model of Cost Analysis of Web-based Training Programs based on a Systems Approach
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, Franklin University, United States

E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in Orlando, Florida, USA ISBN 978-1-880094-83-9 Publisher: Association for the Advancement of Computing in Education (AACE), San Diego, CA

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Abstract

Current investments in web-based training (WBT) in U.S. corporations have increased to achieve cost savings and performance improvement. To measure whether WBT programs are a worthwhile investment, cost analysis is a critical first step in determining cost effectiveness as well as in planning and managing WBT budgets. However, it is often difficult to calculate the full costs of WBT due to lack of reliable costing frameworks, disagreement over cost components, and wide variation in WBT forms. In order to allow for more accurate cost analysis of WBT, this paper discusses the cost components of WBT, the hidden costs of WBT, and offers a comprehensive model based on a systems approach to identify the costs of future WBT programs.

Citation

Kong, Y. (2010). Establishing a Comprehensive Model of Cost Analysis of Web-based Training Programs based on a Systems Approach. In J. Sanchez & K. Zhang (Eds.), Proceedings of E-Learn 2010--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 523-531). Orlando, Florida, USA: Association for the Advancement of Computing in Education (AACE). Retrieved August 7, 2024 from .

© 2010 Association for the Advancement of Computing in Education (AACE)

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