"It's Not My Community"--Insights from Social Identity Theory Explaining Community-Failure

Julia Mueller; Birgit Renzl; Alexandra Kaar

International Journal of Learning and Change Vol. 3, No. 1 (2008) pp. 23–37

The availability of new Information and Communication Technologies (ICT) has led organisations to implement different kinds of electronic knowledge networks and communities. While the technological infrastructure connects employees in different...