Workflow-Based Personalised Document Delivery
Article
Kalina Yacef, S Holden, Judy Kay, Josiah Poon, University of Sydney, Australia
International Journal on E-Learning, in Norfolk, VA ISSN 1537-2456 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC USA
Abstract
New employees in an organisation typically undergo a period of relatively intense training when they commence their employment. Often the quantity of information imparted is too large for the newcomers to assimilate during the short training period. Moreover, much of the information may not be relevant until months or even years after the initial training period, by which time it has long been forgotten. This paper describes JITT, a smart personal assistant which delivers training documents to its user in a just-in-time manner. JITT uses workflow technology to drive the delivery of documents in a timely manner, based on organisational processes through which the user is working. User-modelling is incorporated into the system to ensure that redundant or previously known information is not delivered, thereby reducing the problem of information overload. Finally, the teaching agent, which is the engine of JITT, identifies the concepts to be learnt at the time, retrieves the best documents teaching these concepts for the current user and customises the presentation of their links in the user interface.
Citation
Yacef, K., Holden, S., Kay, J. & Poon, J. (2005). Workflow-Based Personalised Document Delivery. International Journal on E-Learning, 4(1), 131-148. Norfolk, VA: Association for the Advancement of Computing in Education (AACE). Retrieved August 10, 2024 from https://www.learntechlib.org/primary/p/5816/.
© 2005 Association for the Advancement of Computing in Education (AACE)
Keywords
References
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