Abstract

Presents an overview of "Q&A," a Web-based question-answering system that mediates interactions between an expert and a question-asking user. Discusses the system's components and features; details of the implementation; evaluation; and future work. (AEF)

Citation

Budzik, J. & Hammond, K. (1999). Q&A: A System for the Capture, Organization and Reuse of Expertise. Proceedings of the ASIST Annual Meeting, 36, 302. Retrieved August 16, 2024 from https://www.learntechlib.org/p/87533/.

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Keywords

• computer mediated communication
• Computer System Design
• information retrieval
• Information Seeking
• Information Services
• information systems
• interaction
• Online Searching
• Search Intermediaries
• User Needs (Information)
• World Wide Web