Abstract

This best practices session will describe a pilot training program intended to "clone" resident subject matter experts within an organization, using a blended learning methodology developed in-house by Innovatia. The goal was to observe and potentially refine the training process, through an examination of the choice of electronic and web tools, the methods of interaction, and the time-frame of the program. Lasting a mere eight weeks, 5 individuals (1 mentor and 4 interns) came together from locations across North America to master a new skill set and apply it in their daily responsibilities and deliverables. Observation and survey methods were used to gather feedback, detailing the strengths and shortcomings in the development and delivery of the curriculum, as well as provide recommendations to improve future iterations. The paper will summarize this case study and critically evaluate the possibility of its further use both within the organization and as a new service offering to its customers.

Citation

Wallace, P. & Fleet, G. (2007). Creating subject matter experts in 8 weeks: A case study of blended learning. In T. Bastiaens & S. Carliner (Eds.), Proceedings of E-Learn 2007--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 2163-2169). Quebec City, Canada: Association for the Advancement of Computing in Education (AACE). Retrieved August 9, 2024 from https://www.learntechlib.org/primary/p/26676/.

© 2007 Association for the Advancement of Computing in Education (AACE)

Keywords

• blended learning
• case study