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Heller, B. & Procter, M. (2007). Conversational Agents and Learning Outcomes: An Experimental Investigation. In C. Montgomerie & J. Seale (Eds.), Proceedings of ED-MEDIA 2007--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 945-950). Vancouver, Canada: Association for the Advancement of Computing in Education (AACE).