Good Practices Communicating with Online Learners

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Authors

Donna Eckstein, Robert Whale, Capella University, United States ; Daniel Eckstein, Sam Houston St. University, United States

Society for Information Technology & Teacher Education International Conference, Mar 26, 2007 in San Antonio, Texas, USA ISBN 978-1-880094-61-7

Abstract

Communication between instructor and learner is paramount with learner success in the online learning environment. With electronic means (the only way to communicate with learners at a distance) the matter of what means, what form, and how often has risen to the forefront in what is necessary for learners to enjoy a rewarding learning experience. Interaction lies at the very core of online education. The effective online instructor communicates with learners on a regular basis. How frequently should an online instructor communicate with class members? What constitutes effective communication? What is the learner's preferred platform? With the end goal being "active learning," communication is at the heart of a successful learning experience. In examining the communication component, three online instructors have analyzed their approaches to communicating with online learners based on their lived experience for a combined 20 years. Presenters have examined three major learner preferences: 1) mode of transmission, 2) type of correspondence, and 3) frequency of communication.

Citation

Eckstein, D., Whale, R. & Eckstein, D. (2007). Good Practices Communicating with Online Learners. In R. Carlsen, K. McFerrin, J. Price, R. Weber & D. Willis (Eds.), Proceedings of SITE 2007--Society for Information Technology & Teacher Education International Conference (pp. 3001-3007). San Antonio, Texas, USA: Association for the Advancement of Computing in Education (AACE). Retrieved August 11, 2024 from https://www.learntechlib.org/p/25062.