You are here:

EQUIP: A European Survey of Quality Criteria for the Evaluation of Databases
ARTICLE

Journal of Information Science Volume 24, Number 5, ISSN 1352-7460

Abstract

Reports on two stages of an investigation into the perceived quality of online databases. Presents data from 989 questionnaires from 600 database users in 12 European and Scandinavian countries and results of a test of the SERVQUAL methodology for identifying user expectations about database services. Lists statements used in the SERVQUAL survey. (PEN)

Citation

Wilson, T.D. (1998). EQUIP: A European Survey of Quality Criteria for the Evaluation of Databases. Journal of Information Science, 24(5), 345. Retrieved January 24, 2020 from .

This record was imported from ERIC on April 18, 2013. [Original Record]

ERIC is sponsored by the Institute of Education Sciences (IES) of the U.S. Department of Education.

Copyright for this record is held by the content creator. For more details see ERIC's copyright policy.

Keywords