A Formal Model for the Study of Communication Support Systems
Human Communication Research Volume 22, Number 3, ISSN 0360-3989
Documents the lack of conceptual frameworks for integrating research on organizational computer-based communications technologies. Formalizes an integrated model for studying computer communication support phenomena in organizations using a knowledge management perspective and set-theoretic notation. Defines two types of communications support systems. (PA)
Holsapple, C.W. (1996). A Formal Model for the Study of Communication Support Systems. Human Communication Research, 22(3), 422.