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eQETIC: a Maturity Model for Online Education


IJELLO Volume 11, Number 1, ISSN 1552-2237 Publisher: Informing Science Institute


Digital solutions have substantially contributed to the growth and dissemination of education. The distance education modality has been presented as an opportunity for worldwide students in many types of courses. However, projects of digital educational platforms require different expertise including knowledge areas such as pedagogy, psychology, computing, and digital technologies associated with education that allow the correct development and application of these solutions. To support the evolution of such solutions with satisfactory quality indicators, this research presents a model focused on quality of online educational solutions grounded in an approach aimed to continuous process improvement. The model considers of three maturity levels and six common entities that address the specific practices for planning and developing digital educational solutions, targeting quality standards that satisfy their users, such as students, teachers, tutors, and other people involved in development and use of these kinds of educational solutions.


Rossi, R. & Mustaro, P. (2015). eQETIC: a Maturity Model for Online Education. Interdisciplinary Journal of E-Learning and Learning Objects, 11(1), 11-23. Informing Science Institute. Retrieved January 18, 2020 from .