You are here:

Teaching Service Modelling to a Mixed Class: An Integrated Approach


Informatics in Education Volume 14, Number 1, ISSN 1648-5831


Service modelling has become an increasingly important area in today's telecommunications and information systems practice. We have adapted a Network Design course in order to teach service modelling to a mixed class of both the telecommunication engineering and information systems backgrounds. An integrated approach engaging mathematics teaching with strategies such as problem-solving, visualization, and the use of examples and simulations, has been developed. From assessment on student learning outcomes, it is indicated that the proposed course delivery approach succeeded in bringing out comparable and satisfactory performance from students of different educational backgrounds.


Deng, J.D. & Purvis, M.K. (2015). Teaching Service Modelling to a Mixed Class: An Integrated Approach. Informatics in Education, 14(1), 35-50. Retrieved May 16, 2021 from .

This record was imported from ERIC on November 3, 2015. [Original Record]

ERIC is sponsored by the Institute of Education Sciences (IES) of the U.S. Department of Education.

Copyright for this record is held by the content creator. For more details see ERIC's copyright policy.