Student Satisfaction in Large Undergraduate Online Courses
Quarterly Review of Distance Education Volume 13, Number 3, ISSN 1528-3518
Researchers investigated perceived satisfaction of undergraduate students with high-enrollment online course sections at a research-intensive university. A modified survey instrument was administered to all undergraduate students enrolled in 2 online statistics courses in which interaction was not a central element of course design. Students were satisfied with the courses; they were less satisfied with course outcomes. The results of a factor analysis showed that the modified scale is a valid and reliable instrument that measures perceived student satisfaction in online undergraduate courses. (Contains 5 tables.)
Bolliger, D.U. & Wasilik, O. (2012). Student Satisfaction in Large Undergraduate Online Courses. Quarterly Review of Distance Education, 13(3), 153-165.