Table of Contents

Number of articles: 4

1. If You Can Make It There, You Can Make It Anywhere: Providing Reference and Instructional Library Services in the Virtual Environment

   Elizabeth Leonard & Maureen J. Morasch

   Despite the old-fashioned view of the academic library as a static institution, libraries can and do change in response to the needs of users and stakeholders. Perhaps the most dramatic shift in... More

   pp. 257-267

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2. Think Globally! Enhancing the International Student Experience with LibGuides

   Ning Han & Susan L. Hall

   Enrollment of international students in colleges and universities across the United States is growing. The relocation process can be arduous for international students as they face many barriers... More

   pp. 288-297

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3. ERM Ideas and Innovations

   Kari Schmidt

   In this column, the author discusses how the management of e-books has introduced, at many libraries and in varying degrees, the challenges of maintaining effective technical services workflows.... More

   pp. 300-307

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4. Implementation and Use of the Reference Analytics Module of LibAnswers

   Robert Flatley & Robert Bruce Jensen

   Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of... More

   pp. 310-315

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