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Technical Communication: Journal of the Society for Technical Communication

1998 Volume 45, Number 2

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Table of Contents

Number of articles: 2

  1. Fear and Loathing of the Help Menu: A Usability Test of Online Help

    Trevor Grayling

    Reports findings on user avoidance of the help menu. Identifies five characteristics that may make any help-access method attractive to users. Examines dialog-box help, pop-up help for tools, and... More

    pp. 168-79

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  2. Building a Truly World Wide Web: A Review of the Essentials of International Communication

    Mitchell D. Arnold

    Examines current demographics of Web usage and the challenges they reveal. Provides guidance for creating World Wide Web content for international audiences. Addresses what can be achieved by... More

    pp. 197-206

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