Emotional Responses to Computers: Experiences in Unfairness, Anger, and Spite
Purchase or Subscription required for access
Purchase individual articles and papers
Subscribe for faster access!
Subscribe and receive access to 100,000+ documents, for only $19/month (or $150/year).
Already have access?
Institutional Subscription
You don't appear to be accessing the site through a subscribing institution (your IP address is 44.206.248.122).
If your university, college, or library subscribes to LearnTechLib, you may be able access full text articles through a login page.
You can search for your instition by name or by location.
Authors
JEMH Volume 13, Number 2, April 2004 ISSN 1055-8896
Abstract
Although some educational technology theorists and researchers view technology as a set of neutral tools, recent theoretical and empirical work has begun to examine technology as a social actor in relationships with humans. Drawing on recent research on people's psychological responses to interactive media, this study looked at people's emotional responses to computers when they felt that the computer had cheated them. Specifically we looked at whether people would act spitefully towards a computer (by attempting to punish it) when treated unfairly in an ultimatum bargaining game. Our findings suggest humans do treat machines as social actors, enter into psychological contracts with them, and act spitefully after feeling betrayed. We end with a discussion on implications for the design of educational software.
Citation
Ferdig, R.E. & Mishra, P. (2004). Emotional Responses to Computers: Experiences in Unfairness, Anger, and Spite. Journal of Educational Multimedia and Hypermedia, 13(2), 143-161. Norfolk, VA: Association for the Advancement of Computing in Education (AACE). Retrieved March 19, 2024 from https://www.learntechlib.org/p/24270.
© 2004 AACE