Search results for author:"Kamal Yadava"
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Indian Journal of Open Learning Vol. 5, No. 2 (1996) pp. 40–46
Some of the most attractive programmes of open universities have been the management programmes all over the world, including India. However, if the programmes fail to update or reorient themselves fast in response to the rapidlv changing global...
Indian Journal of Open Learning Vol. 15, No. 2 (2006) pp. 141–154
Abstract: The issue of measuring and managing quality in service delivery is long been a critical concern in open and distance learning system. Several measurement approaches have been applied to the same with varying degrees of success. SERVQUL as...