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Tutoring model in distance education: the case of Brazilian Open University (UAB) at Federal University of Sao Carlos (UFSCar)
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, , Federal University of Sao Carlos - UFSCar, Brazil ; , UNESP - Univ Estadual Paulista, Brazil

EdMedia + Innovate Learning, in Lisbon, Portugal ISBN 978-1-880094-89-1 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC

Abstract

This paper aims to present the tutoring model of the Brazilian Open University (UAB), focusing on the distance education (DE) experience in a federal public university (UFSCar). UAB context will be described as well as the roles and the required skills tutors should have to accomplish their teaching goals. With the DE experience at UFSCar, various challenges related to this tutoring model have been identified. The main challenges are: managing large tutor teams, hiring professionals who fit the model, mediating interpersonal relationships between tutors and professors and working collaboratively. Two conclusions could be drawn from these difficulties: continuing education is a must to help tutors cope with these difficulties and some changes should be made at undergraduate programs in order to help future professionals learn how to work collaboratively.

Citation

Abreu-e-Lima, D., Mill, D. & Abreu-e-Lima, F.C.B. (2011). Tutoring model in distance education: the case of Brazilian Open University (UAB) at Federal University of Sao Carlos (UFSCar). In T. Bastiaens & M. Ebner (Eds.), Proceedings of ED-MEDIA 2011--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 636-640). Lisbon, Portugal: Association for the Advancement of Computing in Education (AACE). Retrieved June 16, 2019 from .

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