Analyzing Emotional Cue Transmission and Message Contents in Japanese Mobile Phone Email Communications
Yuuki Kato, Tokyo University of Social Welfare, Japan ; Shogo Kato, Douglass J. Scott, Waseda University, Japan ; Toshihiko Takeuchi, Ibaraki University, Japan
EdMedia + Innovate Learning, in Honolulu, HI, USA ISBN 978-1-880094-73-0 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC
This study examined the emotions senders of mobile phone email wanted to convey and the email contents relevant to emotional cues transmissions composed by the senders. In particular, we focused on the influence of the degrees of intimacy between senders and receivers. Two sets of subjects—those who were intimate with and those who were not intimate with the sender—received mobile phone email messages intended to invoke anger and guilt. Key results include the tendency for the participants to weaken the degree of anger they communicated relative to the degree of anger they felt. In contrast, emotions of guilt tended to be conveyed at the same degree to which they were experienced. Content analysis revealed of the message contents showed that messages of guilt tended to be longer than messages of expressing anger.
Kato, Y., Kato, S., Scott, D.J. & Takeuchi, T. (2009). Analyzing Emotional Cue Transmission and Message Contents in Japanese Mobile Phone Email Communications. In G. Siemens & C. Fulford (Eds.), Proceedings of ED-MEDIA 2009--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 654-666). Honolulu, HI, USA: Association for the Advancement of Computing in Education (AACE).
© 2009 Association for the Advancement of Computing in Education (AACE)