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Key Factors for Determining Student Satisfaction in Online Courses
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    • International Journal on E-Learning Volume 3, Number 1, ISSN 1537-2456 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC USA

    Abstract

    The purpose of this study was to investigate key factors influencing student satisfaction with online courses. The Biner instrument (1993) was modified to accommodate questions relating to online courses. One-hundred five respondents out of a sample of 303 online learners completed the resulting Online Course Satisfaction Survey. The results indicated student satisfaction with online courses is influenced by 3 constructs: instructor variables, technical issues, and interactivity. Results indicated the instrument is a valid measure of student satisfaction with online courses

    Citation

    Bolliger, D.U. (2004). Key Factors for Determining Student Satisfaction in Online Courses. International Journal on E-Learning, 3(1), 61-67. Norfolk, VA: Association for the Advancement of Computing in Education (AACE). Retrieved April 20, 2019 from .

    © 2004 Association for the Advancement of Computing in Education (AACE)

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