Assessing the Influence of a Web-Based Environment on Student Satisfaction
Veronica A. Thurmond, University of Kansas Medical Center, United States
Society for Information Technology & Teacher Education International Conference, in Albuquerque, New Mexico, USA ISBN 978-1-880094-47-1 Publisher: Association for the Advancement of Computing in Education (AACE), Chesapeake, VA
The use of the Internet as a pedagogical medium is becoming increasingly popular. However, many of the studies in Web-based education cannot link a causal inference between the virtual environment and student outcomes. This paper reports research findings of an evaluation of Web-based courses in which the researcher controlled for student input information-using Alexander Astin's Input-Environment-Outcome (I-E-O) model.A secondary data analysis aswered:“How well do the environmental variables predict a student's level of satisfaction, when controlling for student characteristics?” by hierarchical regression analysis. Controlling for student characteristics decreased bias and minimized the error of incorrectly attributing outcomes to the environment.The most predictive variable of satisfaction was student's belief that there were a variety of ways to assess learning. Results indicated students' satisfaction was influenced by the Web environment, and not due to student characteristics.
Thurmond, V.A. (2003). Assessing the Influence of a Web-Based Environment on Student Satisfaction. In C. Crawford, N. Davis, J. Price, R. Weber & D. Willis (Eds.), Proceedings of SITE 2003--Society for Information Technology & Teacher Education International Conference (pp. 2518-2525). Albuquerque, New Mexico, USA: Association for the Advancement of Computing in Education (AACE).