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Drop-out, Retention, Satisfaction and Attainment of Online Learners of Dutch in Adult education

, , , Vrije Universiteit Brussel (VUB), Belgium

International Journal on E-Learning Volume 17, Number 3, ISSN 1537-2456 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC USA


Understanding reasons for drop-out, factors contributing to student satisfaction and strategies for enhancing student retention is fundamental to the success of online (language) courses. This study examines drop-out rates, student satisfaction, retention rates and attainment in fully online elementary-level courses for Dutch as a second language (L2) in Flanders. Results show that drop-out rates are highly “front-loaded” and that success in the A1 level course is a good predictor for success in the subsequent level. Retention strongly increases after the first module. Student-tutor interaction is a key element in student satisfaction that deserves attention from instructional designers, policy makers and educators.


De Paepe, L., Zhu, C. & DePryck, K. (2018). Drop-out, Retention, Satisfaction and Attainment of Online Learners of Dutch in Adult education. International Journal on E-Learning, 17(3), 303-323. Waynesville, NC USA: Association for the Advancement of Computing in Education (AACE). Retrieved March 24, 2019 from .

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