You are here:

Implications of Media Richness and ICT's on Online Course Design/Implementation in Higher Education

, University of St. Thomas and The Technology Group, Inc., United States ; , Normandale Community College, United States

E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in Washington, DC, United States Publisher: Association for the Advancement of Computing in Education (AACE), San Diego, CA


Given the availability of various Information and Communication Technology (ICT’s), economic conditions, changes in pedagogical approaches, and institutional needs and wants, the space where learning occurs has morphed into a combination of in-seat (face-to-face) and virtual learning. In some cases the learning occurs completely online. This paper will explore the theoretical perspective of Media Richness and the implications of implementing/ facilitating an online course with the use of various ICT’s as compared to a similar course taught face-to-face. Issues will be addressed that could have a future impact on higher education related to offering more totally online or blended courses.


Bagley, C. & Olsen, J. (2016). Implications of Media Richness and ICT's on Online Course Design/Implementation in Higher Education. In Proceedings of E-Learn: World Conference on E-Learning (pp. 311-319). Washington, DC, United States: Association for the Advancement of Computing in Education (AACE). Retrieved December 19, 2018 from .


View References & Citations Map


  1. Bagley, C., & Chou, C. (2007). Collaboration and the importance for novices in learning Java computer programming. ACM SIGCSE Bulletin 39(3), 211-215.
  2. Bagley, C. & Creswell, W. (2014). The Role of Social Media as a Tool for Learning. In E. McKay (Ed.) ePedagogy in Online Learning: New Developments in Web-Mediated Human Computer Interaction. Hershey, PA: Information Science Reference/IGI Global. Bejerano, Arleen R. (June 2008). ”Face-to-face or Online Instruction? Face-to-face is Better”. Communication Currents. Vol 3, Issue 3. Accessed Dec. 2015. URL: Benson, R., & Samarawickrema, G. (2009). Addressing the context of e-learning: Using transactional distance theory to inform design. Distance Education, 30(1), 5-21.
  3. Bransford, J.D., Brown, A.L., & Cocking, R.R. (Eds.) (2000). How people learn: Brain, mind, experience, and school. Washington, DC: National Academies Press. [Type text] [Type text] [Type text] 8
  4. Brown, A.L., & Campione, J.C. (1996). Psychological theory and the design of innovative learning environments: On procedures, principles, and systems. In L. Schauble & R. Glaser (Eds.), Innovations in learning: New environments for education (pp. 289-325). Mahwah, NJ: Lawrence Erlbaum Associates.
  5. Ferguson, R. (2009). The construction of shared knowledge through asynchronous dialogue. The open university repository of research publications. Google (n d). Get started with hangout. Retrieved from: Greenhow, C., Robelia, B & Hughes, J (2009). Learning, teaching and scholarship in a digital age. Educational Researcher 38(4), 246-259. Retrieved Oct. 27, 2011 from ProQuest Hospital Collection.
  6. Homer, B., Plass, J., & Blake, L. (2008). The effects of video on cognitive load and social presence in multimedialearning. Computers in Human Behavior, 24(3), 786-797.
  7. Johnson, L., Adams Becker, S., Estrada, V., and Freeman, A. (2015). NMC Horizon Report: 2015 Higher Education Edition. Austin, Texas: The New Media Consortium.
  8. Johnson, D.W., & Johnson, R.T. (2009). An educational psychology success story: Social interdependence theory and cooperative learning. Educational Researcher, 38(5), 365-379.
  9. Kamikow, N. (2013). Anyway you want it, anytime you need it. Chief Learning Officer.
  10. Kaplan, A., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59-68.
  11. Kreijns, K., Kirschner, P., & Jochems, W. (2002). The sociability of computer-supported collaborative learning environments. Educational Technology& Society 5(1), 8-22.
  12. Lin, C., Chou, C., & Bagley, C. (2007). Chapter IX: APEC cyber academy: Integration of pedagogical and HCI principles in an international networked learning environment. In E. McKay (Ed.), Enhancing learning through human-computer interaction (pp. 154-177). Hershey, PA: Idea Group Publishing, Inc.
  13. Palvia, S., & Pancaro, R. (2010). Promises and perils of Internet-based networking. Journal of Global Information Technology Management, 13(3). Retrieved August 19, 2010, from ABI/INFORM Global. Schiefelbein, Jill. (2012). “Media Richness and Communication in Online Education”. Faculty Focus. Accessed Dec. 2015. URL:
  14. Scardamalia, M., & Bereiter, C. (1994). Computer support for knowledge-building communities. The Journal of the Learning Sciences, 3(3), 265-283.
  15. United Nation Conference On Trade And Development (2011). Measuring the impacts of information and communication technology for development. (Geneva, Switzerland; United Nations).
  16. Vygotsky, L.S. (1978). Mind in society: The development of higher psychological processes. Cambridge, MA: Harvard University Press.

These references have been extracted automatically and may have some errors. If you see a mistake in the references above, please contact