You are here:

Interpersonal Consulting Skills: Developing Effective Relationships with Online Faculty - A multiple case study
PROCEEDINGS

, Indiana University, Bloomington, United States ; , University of Wisconsin - Madison, United States

E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in Las Vegas, NV, USA ISBN 978-1-939797-05-6 Publisher: Association for the Advancement of Computing in Education (AACE), San Diego, CA

Abstract

Building a collaborative and trust-based relationship with online faculty and instructors is one of the most important attributes of effective Instructional Technology Consultants (ITC) in order to establish, maintain, and improve a successful online program. Utilizing a multiple case study research design, four experienced ITCs at a large urban research university located in the Midwest showed that interpersonal consulting skills are crucial when collaborating with faculty on online course design and teaching. By applying interpersonal skills, ITCs developed trust-based relationships with faculty and generated an atmosphere conducive to change. While research on interpersonal skills is limited in the field of Instructional Design (ID), other fields, such as counseling or medicine, offer promising methods and results for teaching these skills. This study concludes by presenting methods for teaching and training interpersonal skills in counseling and medicine preparation programs which

Citation

van Leusen, P. & Millard, M. (2013). Interpersonal Consulting Skills: Developing Effective Relationships with Online Faculty - A multiple case study. In T. Bastiaens & G. Marks (Eds.), Proceedings of E-Learn 2013--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 2150-2158). Las Vegas, NV, USA: Association for the Advancement of Computing in Education (AACE). Retrieved June 17, 2019 from .

Keywords

References

View References & Citations Map

These references have been extracted automatically and may have some errors. Signed in users can suggest corrections to these mistakes.

Suggest Corrections to References