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Maintenance Work, Maintenance Skills: The Case of a Major Water Company in the UK
ARTICLE

New Technology, Work and Employment Volume 17, Number 1, ISSN 0268-1072

Abstract

A case study of a British water company found that technological change had only a moderate impact on technical skills but increased the need for diagnostic and information technology skills for the maintenance of electronic equipment. Organizational restructuring increased requirements for functional flexibility and interpersonal skills. (Contains 39 references.) (SK)

Citation

Cooke, F.L. (2002). Maintenance Work, Maintenance Skills: The Case of a Major Water Company in the UK. New Technology, Work and Employment, 17(1), 46-60. Retrieved February 29, 2020 from .

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