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E-Learning Quality Standards for Consumer Protection and Consumer Confidence: A Canadian Case Study in E-Learning Quality Assurance
ARTICLE

Journal of Educational Technology & Society Volume 10, Number 2, ISSN 1176-3647 e-ISSN 1176-3647

Abstract

Emerging concerns about quality of e-learning products and services animated a project in Canada to create quality standards that derived primarily from the needs of consumer, that could be used to guide the development and choice of e-learning at all levels of education and training, and that could be implemented in a simple manner. A set of quality standards were created to reflect best practices in learning technologies, distance learning, and student-centred learning. The standards, first labeled the Canadian Recommended E-Learning Guidelines, are now available in the Creative Commons as the Open eQuality Learning Standards. To implement the standards, two tools were created: a Consumer's Guide to E-learning and a certification mark--the eQcheck quality mark--to indicate that e-learning courses, modules, and programs, and elements of them, meet those quality standards. The purpose is to provide consumer confidence in the e-learning enterprise and consumer protection for the investments made by individuals, agencies, and entire governments. This approach, a Canadian case study in e-learning quality assurance, differs substantially from other e-learning quality initiatives, making a unique contribution to the e-learning quality assurance dialogue. (Contains 1 table.)

Citation

Barker, K.C. (2007). E-Learning Quality Standards for Consumer Protection and Consumer Confidence: A Canadian Case Study in E-Learning Quality Assurance. Journal of Educational Technology & Society, 10(2), 109-119. Retrieved June 17, 2019 from .

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