You are here:

Perceived academic effects of instant messaging use


Computers & Education Volume 56, Number 2, ISSN 0360-1315 Publisher: Elsevier Ltd


College students use information and communication technologies at much higher levels and in different ways than prior generations. They are also more likely to multitask while using information and communication technologies. However, few studies have examined the impacts of multitasking on educational outcomes among students. This study fills a gap in this area by utilizing a large-sample web-based survey of college student technology usage to examine how instant messaging and multitasking affect perceived educational outcomes. Since multitasking can impede the learning process through a form of information overload, we explore possible predictors of academic impairment due to multitasking. Results of this study suggest that college students use instant messaging at high levels, they multitask while using instant messaging, and over half report that instant messaging has had a detrimental effect on their schoolwork. Higher levels of instant messaging and specific types of multitasking activities are associated with students reporting not getting schoolwork done due to instant messaging. We discuss implications of these findings for researchers studying the social impacts of technology and those in higher education administration.


Junco, R. & Cotten, S.R. (2011). Perceived academic effects of instant messaging use. Computers & Education, 56(2), 370-378. Elsevier Ltd. Retrieved April 19, 2019 from .

This record was imported from Computers & Education on January 30, 2019. Computers & Education is a publication of Elsevier.

Full text is availabe on Science Direct:


View References & Citations Map

Cited By

  1. Impact of Technology on Post-secondary Classroom Culture: A Critical Literature Review

    Susan W Bontly, Cynthia Gomez, Samar Khalil & Tahani Fouad Mansour, NMSU, College of Education, United States

    Society for Information Technology & Teacher Education International Conference 2016 (Mar 21, 2016) pp. 1862–1870

  2. Determinants of digital inequality in universities: the case of Ecuador

    Juan Torres-Diaz, Universidad Tecnica Particular de Loja; Josep Duart, Universitat Oberta de Catalunya

    Journal of e-Learning and Knowledge Society Vol. 11, No. 3 (Sep 30, 2015)

  3. Rethinking Educational Spaces: A Review of Literature on Urban Youth and Social Media

    Terry T. Kidd, University of Houston-Downtown, United States; B. Stephen Carpenter, II, The Pennsylvania State University, United States

    Journal of Educational Multimedia and Hypermedia Vol. 23, No. 2 (April 2014) pp. 189–208

  4. Factors that influence the perceived advantages and relevance of Facebook as a learning tool: An extension of the UTAUT

    Toms Escobar-Rodrguez, Elena Carvajal-Trujillo & Pedro Monge-Lozano, University of Huelva

    Australasian Journal of Educational Technology Vol. 30, No. 2 (May 13, 2014)

These links are based on references which have been extracted automatically and may have some errors. If you see a mistake, please contact