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Hatten, J. (2011). Proposing the 2(ICD) Design Model: How Interactive Inclusive Collaboration with the Client Informs Better Development and Design. In C. Ho & M. Lin (Eds.), Proceedings of E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2011 (pp. 1261-1267). Chesapeake, VA: Association for the Advancement of Computing in Education (AACE).