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Group and Task Experience: Implications for Computer-Mediated Groupwork in the Workplace
PROCEEDINGS

, Cal Poly Pomona, United States

E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in Montreal, Canada ISBN 978-1-880094-46-4 Publisher: Association for the Advancement of Computing in Education (AACE), San Diego, CA

Abstract

Groupwork carried out via CMC are now a fact of life in the work place. This study investigates the effects of group membership and task experience on asynchronous computer-mediated groupwork. Groups acquiring task experience as stable groups during weeks 1 and 2 performed better on the final task at week 3 compared to groups in other treatment conditions. On measures of group process and group member reactions, participants acquiring group and task experience spent less time on the group task and expressed more satisfaction with, and confidence in, the final task solution. Implications for the workplace are that practice of computer mediated group tasks in intact groups is advisable. Training and work environments that expose work groups to computer-mediated tasks and provide opportunity and time to work on complex problems, would improve group performance. Subsequent training would focus on facilitating the transfer of skills and knowledge to new contexts.

Citation

Dehler, C. (2002). Group and Task Experience: Implications for Computer-Mediated Groupwork in the Workplace. In M. Driscoll & T. Reeves (Eds.), Proceedings of E-Learn 2002--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 247-253). Montreal, Canada: Association for the Advancement of Computing in Education (AACE). Retrieved October 16, 2019 from .

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