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Investigating the Effects of Human Factors on the Outcomes of a Library Computer Literacy Program. Final Report
REPORT

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Abstract

This study investigated the relationship of the effects of library staff attitudes toward computer technology on their level of participation in a library computer literacy program. A series of in-service computer workshops at the University of Missouri-Columbia Libraries provided the opportunity to investigate computer anxiety among library personnel and other factors related to the concept of resistance to computers. To determine computer anxiety, the Computer Opinion Survey (Maurer & Simonson, 1984) was administered to 61 volunteer subjects from the staff of the university libraries. The sample was divided into two groups: those who had attended few or none of the workshops and those who had attended a number of them. To determine factors related to participation, data were collected in interviews with the two groups. Results showed that library staff members were influenced by prior hands-on experience with a computer, working with a computer in the present position, and enrollment in previous computer classes. Library-specific variables related to computer anxiety included: (1) the department; (2) number of years working in the library; and (3) the level of experience with the library's online public access catalog. Level of computer anxiety and demographic characteristics had no effect on the staff members' participation in the workshops. (Author/CGD)

Citation

Albritton, R.L. & Sievert, M.C. Investigating the Effects of Human Factors on the Outcomes of a Library Computer Literacy Program. Final Report. Retrieved November 16, 2019 from .

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