Exploring the potential for the application of a lean product development system perspective to instructional design
Lori A. Eberhardt, Capella University, United States
Capella University . Awarded
Inefficient and ineffective organizational processes can hinder an instructional designer's ability to meet demands of time, quality, and cost. The purpose of this case study was to examine the introduction of lean product development principles and processes to an instructional design environment in order to help improve instructional design and development processes. The transition to a lean product approach requires the embedding of lean product development principles in relevant people, processes, and tools and technology subsystems. To date, both instructional design models and visual instructional design languages have not enabled effective design and development process improvement. Lean production, lean product development, lean product development wastes and lean product development value stream mapping were reviewed to illuminate their relevance to improving instructional design and development processes. Lean product development principles and practices were introduced to a small manufacturer through a series of workshops and natural learning opportunities with a cross functional group of employees responsible for the creation of an internal instructional product. Data collection methods included interviews, product development value stream mapping, participant observation, and document review. Lean product development principles and processes can influence how instructional designers think about, perform, and improve design and development processes. A single pilot of a new design and development process led to a significant reduction in lead-time and rework; however, the process metrics were compared to estimated rather than actual data. Salient factors, both beneficial and detrimental to the development of a lean instructional product development system, were identified. Recommendations for future exploratory research involve cases with more complex technically instructional products and subsequent instructional design and development processes and cases that span a greater length of time to examine a more thorough introduction of principles and application of lean product development principles, processes tools and techniques. In sum, the study's findings indicated that there is potential for the application of a lean product development systems perspective to instructional design environments.
Eberhardt, L.A. Exploring the potential for the application of a lean product development system perspective to instructional design. Ph.D. thesis, Capella University.
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