Web 2.0 tools as interventions for training and performance improvement
James R. Anderson, Capella University, United States
Capella University . Awarded
This research examined how wikis, podcast, and videocast Web 2.0 technologies were employed as interventions and the effectiveness for training and performance improvement within an organization. This dissertation examines the design, development and implementation of a social network within a workplace to promote formal and informal learning, and a collaborative workspace. The social network incorporates a variety of Web 2.0 tools including wikis, discussion forums, and the use of user generated videocasts or screencasts. The research documents the process using case study research through the context of the human performance technology model. Potential best practices for starting and promoting a workplace online collaborative community are identified. Data collected demonstrates that certain Web 2.0 tools within the workplace can lead to behavior change, and increased business results.
Anderson, J.R. Web 2.0 tools as interventions for training and performance improvement. Ph.D. thesis, Capella University.
Citation reproduced with permission of ProQuest LLC.
For copies of dissertations and theses: (800) 521-0600/(734) 761-4700 or https://dissexpress.umi.com
Cited ByView References & Citations Map
Esra Açikgül Firat, Adiyaman University, Turkey; Mustafa Serdar Köksal, Hacettepe University, Turkey
Computers & Education Vol. 135, No. 1 (July 2019) pp. 61–74
These links are based on references which have been extracted automatically and may have some errors. If you see a mistake, please contact email@example.com.