Survival competencies required of human resource development generalists who are solo-performers in organizations in the next five years: A modified-Delphi study
Lois Dean Wiley Anderson, Indiana State University, United States
Indiana State University . Awarded
The purpose of this study was to determine the survival competencies required of human resource development (HRD) generalists who are working in an organization having a one person HRD or training department over the next five years. This person becomes the solo-performer responsible for all aspects of the HRD functions in the organization. This will serve as a foundation for a broader conceptual perspective for the generalist and may not serve as the perspective of the specialist. These competencies serve to define the responsibilities and necessary skills of the HRD generalist who must manage, design, develop, present or outsource and evaluate employee performance interventions on their own.
The study used two Delphi groups. The first modified Delphi was used to select the panel members for the main Delphi study. These Delphi panel members were members of the International Board of Standards for Training, Performance and Instruction (IBSTPI). The fifteen members of IBSTP1 were approached to serve on the first panel. Five IBSTPI accepted and completed the expert selection in three-rounds. Criteria used by this Delphi panel was based upon the experts' standing in the HRD community as practicing and published professionals.
A four-round modified Delphi study was conducted, utilizing three rounds to identify a set of survival competencies for HRD generalists who are solo-performers in organizations in the next five years. This modified Delphi reported on the consensus achieved by the panel and dissenting opinions among the experts. The experts identified twelve survival competencies necessary for an HRD department having one person over the next five years. Survival competencies identified were: political acumen, organizational diagnosis, communication, relationship management, organization, inquiry, organizational linkage, internal consulting, presentation skills, assess employee performance, project management, and job-specific training.
Anderson, L.D.W. Survival competencies required of human resource development generalists who are solo-performers in organizations in the next five years: A modified-Delphi study. Ph.D. thesis, Indiana State University.
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