Rating Communication Methods and Emotional Transmissions in Anger and Guilt Situations by Japanese College Students
Shogo Kato, Tokyo Woman's Christian University, Japan ; Yuuki Kato, Tokyo University of Social Welfare, Japan ; Douglass J Scott, Faculty of Human Sciences, Waseda University, Japan ; Toshihiko Takeuchi, Ibaraki University, Japan
EdMedia + Innovate Learning, in Honolulu, HI, USA ISBN 978-1-880094-73-0 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC
This paper describes the rating of communication methods in anger and guilt situations by Japanese college students. Situations describing two emotional situations were prepared and presented to 69 Japanese undergraduate students (45 men and 24 women). After reading the situations, participants were asked to rate five communication modes (face-to-face (FTF), telephone, mobile phone email, PC email, or letter) for use in such a situation. Each set of two emotional situations was repeated for two kinds of personal relationships with partners (e.g. familiar classmate and unfamiliar classmate) resulting in a total of four sets of media rankings plus open-answer responses for each participant. Results indicate that there is a gap in the method of communication which the college student regards the correct way to transmit the intended emotion and the method they actually used.
Kato, S., Kato, Y., Scott, D.J. & Takeuchi, T. (2009). Rating Communication Methods and Emotional Transmissions in Anger and Guilt Situations by Japanese College Students. In G. Siemens & C. Fulford (Eds.), Proceedings of ED-MEDIA 2009--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 648-653). Honolulu, HI, USA: Association for the Advancement of Computing in Education (AACE).
© 2009 Association for the Advancement of Computing in Education (AACE)