Effects of Emotional Transmissions between Senders and Receivers on Emotions Experienced in E-mail Communication
Yuuki Kato, Kanji Akahori, Tokyo Institute of Technology, Japan
EdMedia + Innovate Learning, in Montreal, Canada ISBN 978-1-880094-56-3 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC
This paper focuses on communication by e-mail. An experiment was conducted to investigate the degree of influence of emotional transmissions between senders and receivers on the emotions which they experienced in e-mail communication. Twenty-two participants of this experiment were divided into two groups based on the degrees of emotional transmissions: a High group and a Low group. The emotions experienced in e-mail communication were compared in the High group and the Low group. The results of this experiment showed a tendency for unpleasant emotions such as anger and anxiety to increase when emotional transmissions are low (i.e., the Low group). The findings suggest that low degrees of emotional transmissions between senders and receivers in e-mail communication tend to cause some emotional troubles.
Kato, Y. & Akahori, K. (2005). Effects of Emotional Transmissions between Senders and Receivers on Emotions Experienced in E-mail Communication. In P. Kommers & G. Richards (Eds.), Proceedings of ED-MEDIA 2005--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 723-730). Montreal, Canada: Association for the Advancement of Computing in Education (AACE).
© 2005 Association for the Advancement of Computing in Education (AACE)
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Shogo Kato, Faculty of Human Sciences, Waseda University, Japan; Yuuki Kato, Tokyo University of Social Welfare, Japan; Douglass J Scott, Waseda University, Japan; Kanji Akahori, Tokyo Institute of Technology, Japan
E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2007 (Oct 15, 2007) pp. 6083–6090
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